Mission & Vision

Operational Direction of KoreaPost Digital Service in 2025 Mission: Providing high-quality postal services to the public through safe and smart establishment and operation of postal ICT Vision: The hub of the digital postal service to deliver customer happiness Strategies 1. Stable operation of postal information system • Ensuring the stable operation of postal infrastructure • New construction of postal network infrastructure • Enhanced information security 2. Enhance digital innovation through new technology·channel • Launch of postal cloud service • Improving utilization of new digital technologies • Expanding non face-to-face postal services • Integrated marketing activation 3. Spreading digital services for customers • Increasing customer confidence • Support of sales growth • Minimizing on-site workload 4. Strengthening the Role as an information organization • Strengthening information roles • Efficient organization and human resources management • Professional training in postal ICT
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